Contact

This website is provided by Orphalan to provide knowledge of Wilson’s disease and associated health topics.

At Orphalan we identify, develop, and provide access to innovative treatments for patients with rare diseases to make a positive and meaningful difference. We work together, listening to patients and putting them first, to provide treatments and services that work for them.

We believe that patients across the world who are suffering with rare diseases should have access to innovative treatment that improves their care and positively impacts their lives and those of their loved ones.

How to Contact Us

Find out more information about Wilson’s Disease, it’s effects, how it’s diagnosed and treatment options.

Global Headquarters

Orphalan SA
226 Boulevard Voltaire
75011 Paris
FRANCE

Email: info@orphalan.com
Tel : +33 (0)1 42 49 82 64

Commercial Hub

Orphalan Limited
3rd Floor SB Business Centre
Triq Dun Karm, Birkirkara Bypass
Birkirkara BKR 9038
Malta
Email: info@orphalan.com
Tel : +356 21669890

Regional Contact Details

    Local Toll Free telephone: 0800-281-452
    For Ordering: 0800-281-452, and press option 1 or email Orphalan@health-logistics.com
    For Medical Information: 0800-281-452, and press option 2
    For Adverse Drug Reaction: 0800-281-452, and press option 3
    For Product Complaints: 0800-281-452, and press option 4
    For General Office Inquiries: 0800-281-452, and press option 5
    Email: info@orphalan.com
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-708-52
    For Ordering:
    Brocacef Healthcare Logistics B.V.
    Uitsluitend via: orderBHL@brocacef.nl
    Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
    GTIN: 0535-0626-00001-0

    For Medical Information: 0800-708-52, and press option 2
    To report an adverse drug reaction: 0800-708-52, and press option 3
    To report a defective product or product complaints: 0800-708-52, and press option 4
    For General Office Inquiries: 0800-708-52, and press option 5
    ORPHALAN BRASIL
    Rua Edgar Marchiori, 255,portão 2
    Distrito Ind. Benedito Storani, Vinhedo, São Paulo
    Local toll free telephone: 0800 878 5511
    Email: info@orphalan.com
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 8082-6850
    For Ordering: 8082-6850, and press option 1 or email customerservice@nomeco.com
    For Medical Information: 8082-6850, and press option 2
    To report an adverse drug reaction: 8082-6850, and press option 3
    To report a defective product or product complaints: 8082-6850, and press option 4
    For General Office Inquiries: 8082-6850, and press option 5
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-412-883
    For Ordering: Tamro Oyj – Finland email supplychainservicesfinland@tamro.com.
    For Medical Information: 0800-412-883, and press option 2
    For Adverse Drug Reaction: 0800-412-883, and press option 3
    For Product Complaints: 0800-412-883, and press option 4
    For General Office Inquiries: 0800-412-883, and press option 5
    Orphalan SAS
    226 boulevard Voltaire,
    75011 Paris
    France

    Email:
    Pour toute déclaration de Pharmacovigilance : adverseeventreporting@orphalan.com
    Pour toute demande d’information médicale : infomedfrance@orphalan.fr
    Pour toute réclamation qualité produit : qualityfrance@orphalan.fr

    Local Toll Free telephone: 0800-901859
    For Ordering: 0800-901859, and press option 1
    For Medical Information: 0800-901859, and press option 2
    For Adverse Drug Reaction: 0800-901859, and press option 3
    For Product Complaints: 0800-901859, and press option 4
    For General Office Inquiries: 0800-901859, and press option 5
    Orphalan GmbH
    The Squaire 12
    Am Flughafen
    60549 Frankfurt am Main
    Germany
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-180-0616
    For Ordering: 0800-180-0616, and press option 1 or email Orphalan@health-logistics.com
    For Medical Information: 0800-180-0616, and press option 2
    To report an adverse drug reaction: 0800-180-0616, and press option 3
    To report a defective product or product complaints: 0800-180-0616, and press option 4
    For General Office Inquiries: 0800-180-0616, and press option 5
    Local Toll Free telephone: 1800 903 318
    For Ordering: 1800 903 318, and press option 1
    For Medical Information: 1800 903 318, and press option 2
    For Adverse Drug Reaction: 1800 903 318, and press option 3
    For Product Complaints: 1800 903 318, and press option 4
    For General Office Inquiries: 1800 903 318, and press option 5
    Email: info@orphalan.com
    Orphalan Italia Srl
    VIALE ABRUZZI 94,
    20131
    MILANO MI
    Italy
    Email: info@orphalan.com

    Local Toll Free telephone: 800-728-025
    For Ordering: 800-728-025, and press option 1
    For Medical Information: 800-728-025, and press option 2
    For Adverse Drug Reaction: 800-728-025, and press option 3
    For Product Complaints: 800-728-025, and press option 4
    For General Office Inquiries: 800-728-025, and press option 5
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-708-52
    For Ordering:
    Brocacef Healthcare Logistics B.V.
    Uitsluitend via: orderBHL@brocacef.nl
    Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
    GTIN: 0535-0626-00001-0

    For Medical Information: 0800-708-52, and press option 2
    For Adverse Drug Reaction: 0800-708-52, and press option 3
    For Product Complaints: 0800-708-52, and press option 4
    For General Office Inquiries: 0800-708-52, and press option 5
    Orphalan Limited
    3rd Floor SB Business Centre
    Triq Dun Karm
    Birkirkara By Pass
    Birkirkara
    Malta
    BKR 9038
    +356 21669890
    Email: info@orphalan.com

    Local Toll Free telephone: 80062781
    For Ordering: 80062781, and press option 1
    For Medical Information: 80062781, and press option 2
    For Adverse Drug Reaction: 80062781, and press option 3
    For Product Complaints: 80062781, and press option 4
    For General Office Inquiries: 80062781, and press option 5
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-022-0731
    For Ordering:
    Brocacef Healthcare Logistics B.V.
    Uitsluitend via: orderBHL@brocacef.nl
    Contactpersoon Brocacef Healthcare Logistics B.V. via 033-306 09 88
    GTIN: 0535-0626-00001-0

    For Medical Information: 0800-022-0731, and press option 2
    For Adverse Drug Reaction: 0800-022-0731, and press option 3
    For Product Complaints: 0800-022-0731, and press option 4
    For General Office Inquiries: 0800-022-0731, and press option 5
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 80062439
    For Ordering: 80062439, and press option 1 or email kundeservice@alliance-healthcare.no or email resepsjon@nmd.no
    For Medical Information: 80062439, and press option 2
    For Adverse Drug Reaction: 80062439, and press option 3
    For Product Complaints: 80062439, and press option 4
    For General Office Inquiries: 80062439, and press option 5
    Orphalan Poland and CEE
    Witosa Point – Regus
    ul. Idzikowskiego 16
    00-710 Warszawa
    Poland
    Email: info@orphalan.com

    For Ordering: +48 (0)22 566 26 11(12) (13)(15)(22)
    For Adverse Drug Reaction: +48 (0)22 566 26 30
    For Product Complaints: +48 (0)22 566 26 54
    Local Toll Free telephone number for Portugal is 800 800 180
    For Ordering: FAX 21 961 46 15 or email encomendaslgf@alloga-logifarma.pt
    For Medical Information: 800 800 180, and press option 2
    To report an adverse drug reaction: 800 800 180, and press option 3
    To report a defective product or product complaints: 800 800 180, and press option 4
    For General Office Inquiries: 800 800 180, and press option 5
    Email: info@orphalan.com
    General Address:
    ROWAD AL-ILHAM MEDICAL WAREHOUSE
    Saudi Arabia, Riyadh
    6901 Khalid Ibn Al Walid St.,
    Khayal Al-Andalus Center,
    First Floor, Office-9
    Email: info@raiksa.com

    For General Office Inquiries:

    +96611 4930207, +966 566392288 or
    email ihab@raiksa.com

    For Ordering:

    +96611 4930207, +966 566392288 or
    email ihab@raiksa.com

    For Medical Information:
    PharmaKnowl Consulting:
    +96611 2777729, +96611 2404409 or
    email qppv-saudi@pharmaknowl.com

    To report an adverse drug reaction:
    PharmaKnowl Consulting:
    +96611 2777729, +96611 2404409 or
    email qppv-saudi@pharmaknowl.com

    To report a defective product or product complaints:
    +96611 4930207, +966 566392288 or email ihab@raiksa.com
    العنوان:
    المملكة العربية السعودية - الرياض
    مستودع رواد الالهام الطبية
    6901 شارع خالد بن الوليد، الاندلس
    الدور الأول، مكتب-9
    البريد الإلكتروني: info@raiksa.com

    للإستفسارات العامة:

    0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com

    للطلب:

    0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com

    للمعلومات الطبية:

    فارمانول للإستشارات الدوائية:
    0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

    للإبلاغ عن الأعراض الجانبية:

    فارمانول للإستشارات الدوائية:
    0112777729 ، 0112404409 أو عن طريق البريد الإلكتروني qppv-saudi@pharmaknowl.com

    للإبلاغ عن عيب في المنتج أو شكاوى متعلقة بالمنتج:

    0114930207 ، 0566392288 أو عن طريق البريد الإلكتروني ihab@raiksa.com
    Orphalan España SL
    Avenida de Bruselas 15, planta 2
    28108 Alcobendas, Madrid
    Email: info@orphalan.com

    Local Toll Free telephone: 900-494652
    For Ordering: 900-494652, and press option 1
    For Medical Information: 900-494652, and press option 2
    For Adverse Drug Reaction: 900-494652, and press option 3
    For Product Complaints: 900-494652, and press option 4
    For General Office Inquiries: 900-494652, and press option 5
    Orphalan Nordic/Benelux
    Club Office
    1e Dorpsstraat 20
    3701 HB Zeist
    The Netherlands
    Email: info@orphalan.com

    Local Toll Free telephone: 020-109-327
    For Ordering: Tamro AB – Sweden. Call +46 8 56 77 71 00 or +46 8 710 58 43 or email kundservice@tamro.com

    For Medical Information: 020-109-327, and press option 2
    For Adverse Drug Reaction: 020-109-327, and press option 3
    For Product Complaints: 020-109-327, and press option 4
    For General Office Inquiries: 020-109-327, and press option 5
    Orphalan UK Ltd
    62-64 Baker St,
    London
    W1U 7DF
    United Kingdom
    Email: info@orphalan.com

    Local Toll Free telephone: 0800-051-5974
    For Ordering: 0800-051-5974, and press option 1
    For Medical Information: 0800-051-5974, and press option 2
    For Adverse Drug Reaction: 0800-051-5974, and press option 3
    For Product Complaints: 0800-051-5974, and press option 4
    For General Office Inquiries: 0800-051-5974, and press option 5

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